{"id":666,"date":"2022-06-08T20:22:05","date_gmt":"2022-06-08T20:22:05","guid":{"rendered":"https:\/\/opalcollection-staging.azds.com\/opal-grand\/?page_id=602"},"modified":"2025-08-28T14:25:09","modified_gmt":"2025-08-28T18:25:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.opalcollection.com\/harborside\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div style=\"height:166px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"introduction\" id=\"introduction-block_a5843ece684168c3186ca50420f2021d\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-12\">\n                                                            <h1 class=\"introduction__title c-appeared \">Frequently Asked Questions<\/h1>\n                                                                        <div class=\"introduction__desc c-appeared\"><p>COMMON QUESTIONS ABOUT THE HARBORSIDE HOTEL<\/p>\n<\/div>\n                            <\/div>\n                            <div class=\"col-12 c-appeared\">\n                    <hr>\n                    <div class=\"introduction__row\">\n                                                                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Location<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_18033343bfe84d013b1e2f4f036044c9\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_18033343bfe84d013b1e2f4f036044c9\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What is the layout of the resort?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_18033343bfe84d013b1e2f4f036044c9_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_01\">\n                                    What is the layout of the resort?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_01\"\n                                 aria-labelledby=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_01_title\"\n                                 data-bs-parent=\"#accordion-block_18033343bfe84d013b1e2f4f036044c9\">\n                                <div class=\"accordion__details \"><p>The Harborside Hotel, Spa &amp; Marina is located in downtown Bar Harbor, Maine on Mt. Desert Island. This conveniently located Downeast hotel is the ideal Maine family vacation spot. The historic Bar Harbor Club and Spa is right next store, complete with tennis courts, another pool, two jacuzzies, and convenient meeting and event spaces.<\/p>\n<p>Bar Harbor includes a large portion of Acadia National Park, encompassing notable landmarks such as Cadillac Mountain, Thunder Hole, and Sand Beach. Since we\u2019re right in the heart of downtown Bar Harbor on West Street, the Harborside is the perfect jumping off point for your next Acadia adventure.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What are the hotel\u2019s room types?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_18033343bfe84d013b1e2f4f036044c9_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_02\">\n                                    What are the hotel\u2019s room types?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_02\"\n                                 aria-labelledby=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_02_title\"\n                                 data-bs-parent=\"#accordion-block_18033343bfe84d013b1e2f4f036044c9\">\n                                <div class=\"accordion__details \"><p>Our property boasts a variety of different room and view types to fit your unique travel style. The oceanfront rooms have unobstructed views of the water. Harbor view rooms overlook the harbor and working marina. Partial island view rooms are on the west side of the building, looking out over the parking area and the islands of Frenchman\u2019s Bay. The standard view rooms do not have a water view. Looking for more space? We also offer studios and one- and two-bedroom suites. Don\u2019t sleep on the charming boat house suites, which boast their own rooftop jacuzzies.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What\u2019s the closest airport to the hotel?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_18033343bfe84d013b1e2f4f036044c9_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_03\">\n                                    What\u2019s the closest airport to the hotel?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_03\"\n                                 aria-labelledby=\"accordion-block_18033343bfe84d013b1e2f4f036044c9_03_title\"\n                                 data-bs-parent=\"#accordion-block_18033343bfe84d013b1e2f4f036044c9\">\n                                <div class=\"accordion__details \"><p>The Hancock County &#8211; Bar Harbor Airport (BHB) is about 25 minutes away from the hotel and Bangor International Airport (BGR) is about an hour away. While we don\u2019t offer a hotel shuttle, guests can reach both airports by taxi and BGR has a Bar Harbor Shuttle. The next closest airport is Portland International Jetport (PWM &#8211; about 3 hours away). If you fly into Portland, we recommend making your visit a classic Maine coast road trip! Stay at the night at the Portland Sheraton to explore the foodie paradise that is Portland, ME before making your way to the midcoast for a night at our sister property, the Samoset Resort.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Amenities<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What\u2019s included in the resort fee?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_01\">\n                                    What\u2019s included in the resort fee?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_01\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_01_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p>The resort fee includes self-parking and access to the Bar Harbor Club Pool House as well as a variety of other services. Click <a href=\"https:\/\/www.opalcollection.com\/harborside\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a> for a complete list of what\u2019s included.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is parking free?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_02\">\n                                    Is parking free?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_02\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_02_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p>Self-parking is included in the resort fee. We also offer valet parking for a daily charge.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"How do you make appointments at the spa?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_03\">\n                                    How do you make appointments at the spa?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_03\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_03_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p>Whether you\u2019re looking for a facial, massage, or salon appointment in Bar Harbor, ME, the <a href=\"https:\/\/www.opalcollection.com\/harborside\/spa\/\" target=\"_blank\" rel=\"noopener\">OPAL Spa at the Bar Harbor Club<\/a> is the ideal place to unwind. Call us at 207.288.5251 today to book your treatment.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What are the different Bar Harbor restaurants on property?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_04\">\n                                    What are the different Bar Harbor restaurants on property?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_04\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_04_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p>For breakfast: <a href=\"https:\/\/www.opalcollection.com\/harborside\/restaurants\/la-bella-vita\/\" target=\"_blank\" rel=\"noopener\">La Bella Vita<\/a> and room service<br \/>\nFor lunch: La Bella Vita, <a href=\"https:\/\/www.opalcollection.com\/harborside\/restaurants\/stewmans-downtown\/\" target=\"_blank\" rel=\"noopener\">Stewman\u2019s Lobster Pound<\/a> (located a short distance from the hotel)<\/p>\n<p>For dinner: La Bella Vita, Stewman\u2019s Lobster Pound<br \/>\nFor light fare: Splash Pool Bar and Enoteca Wine Bar<\/p>\n<p>Click the Book Now button and select Eat &amp; Drink to contact our restaurants directly.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_05_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What kid\u2019s activities are on property?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_05\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_05\">\n                                    What kid\u2019s activities are on property?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_05\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_05_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p>From Bar Harbor whale watch and puffin tours to kayaking in Frenchman Bay, Bar Harbor has no shortage of <a href=\"https:\/\/www.opalcollection.com\/harborside\/experiences\/\" target=\"_blank\" rel=\"noopener\">activities<\/a>. Looking for inspiration? Our hotel <a href=\"https:\/\/www.opalcollection.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">concierge<\/a> is happy to help make arrangements for adventure on your next Maine family vacation.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_06_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Can I do laundry on property?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_06\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_06\">\n                                    Can I do laundry on property?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_06\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_06_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p><span style=\"color: var(--color-text)\">Yes, we offer coin operated laundry on property. Please note that dry cleaning and valet services are not available.<\/span><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_07_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What resort activities are there?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_07\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_07\">\n                                    What resort activities are there?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_07\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_07_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p>In addition to our fitness center, and the multitude of Acadia hiking, biking and climbing in the area, check out our pools overlooking Frenchman Bay. We also have three outdoor clay tennis courts and private locker rooms at the <a href=\"https:\/\/www.opalcollection.com\/harborside\/experiences\/\" target=\"_blank\" rel=\"noopener\">Bar Harbor Club Pool House<\/a>.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_08_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is housekeeping available daily?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_08\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_08\">\n                                    Is housekeeping available daily?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_08\"\n                                 aria-labelledby=\"accordion-block_3210c15c5bfc90030d3a1ce430bd9f39_08_title\"\n                                 data-bs-parent=\"#accordion-block_3210c15c5bfc90030d3a1ce430bd9f39\">\n                                <div class=\"accordion__details \"><p>Yes, housekeeping is available daily. To request a specific time, please call the front desk or text us.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Reservations<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_89b12df998179783e3a1112edeb51dc8\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_89b12df998179783e3a1112edeb51dc8\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is there an extra person fee?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_89b12df998179783e3a1112edeb51dc8_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_89b12df998179783e3a1112edeb51dc8_01\">\n                                    Is there an extra person fee?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_01\"\n                                 aria-labelledby=\"accordion-block_89b12df998179783e3a1112edeb51dc8_01_title\"\n                                 data-bs-parent=\"#accordion-block_89b12df998179783e3a1112edeb51dc8\">\n                                <div class=\"accordion__details \"><p>Yes, there\u2019s a $30 per person per night extra person fee after the second adult (ages 18+).<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"How can I make, change or cancel a room reservation? Restaurant reservation?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_89b12df998179783e3a1112edeb51dc8_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_89b12df998179783e3a1112edeb51dc8_02\">\n                                    How can I make, change or cancel a room reservation? Restaurant reservation?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_02\"\n                                 aria-labelledby=\"accordion-block_89b12df998179783e3a1112edeb51dc8_02_title\"\n                                 data-bs-parent=\"#accordion-block_89b12df998179783e3a1112edeb51dc8\">\n                                <div class=\"accordion__details \"><p>Reserve a room at our Downeast luxury hotel online or through our reservations department. Already made a reservation? Retrieve your booking details <a href=\"https:\/\/reservations.opalcollection.com\/all\/retrieveRes.asp\" target=\"_blank\" rel=\"noopener\">here<\/a>. For restaurant reservations, click <a href=\"https:\/\/www.opalcollection.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>Harborside\u2019s cancellation policy varies based on stay date and rate type (for instance an Advance Purchase rate has a stricter cancellation policy than most rates). Our deposit and standard cancellation policies are listed <a href=\"https:\/\/www.opalcollection.com\/harborside\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What time can I check in?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_89b12df998179783e3a1112edeb51dc8_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_89b12df998179783e3a1112edeb51dc8_03\">\n                                    What time can I check in?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_03\"\n                                 aria-labelledby=\"accordion-block_89b12df998179783e3a1112edeb51dc8_03_title\"\n                                 data-bs-parent=\"#accordion-block_89b12df998179783e3a1112edeb51dc8\">\n                                <div class=\"accordion__details \"><p>Check in at our Maine resort is at 4pm and check out is at 11am. Our front desk is staffed 24\/7.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does the hotel have rollaways? Cribs?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_89b12df998179783e3a1112edeb51dc8_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_89b12df998179783e3a1112edeb51dc8_04\">\n                                    Does the hotel have rollaways? Cribs?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_04\"\n                                 aria-labelledby=\"accordion-block_89b12df998179783e3a1112edeb51dc8_04_title\"\n                                 data-bs-parent=\"#accordion-block_89b12df998179783e3a1112edeb51dc8\">\n                                <div class=\"accordion__details \"><p>The Harborside does not have rollaways, but pack and plays are available based on availability.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_05_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does the hotel allow pets in the rooms?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_89b12df998179783e3a1112edeb51dc8_05\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_89b12df998179783e3a1112edeb51dc8_05\">\n                                    Does the hotel allow pets in the rooms?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_05\"\n                                 aria-labelledby=\"accordion-block_89b12df998179783e3a1112edeb51dc8_05_title\"\n                                 data-bs-parent=\"#accordion-block_89b12df998179783e3a1112edeb51dc8\">\n                                <div class=\"accordion__details \"><p>Yes, the Harborside is a pet friendly hotel in Bar Harbor! Dogs are allowed in all hotel rooms (please note, there\u2019s a $100 fee per night per pet). Click <a href=\"https:\/\/www.opalcollection.com\/harborside\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a> for more information on our dog policy.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_06_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"How do I send an amenity to someone\u2019s room? Pay for someone\u2019s stay?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_89b12df998179783e3a1112edeb51dc8_06\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_89b12df998179783e3a1112edeb51dc8_06\">\n                                    How do I send an amenity to someone\u2019s room? Pay for someone\u2019s stay?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_89b12df998179783e3a1112edeb51dc8_06\"\n                                 aria-labelledby=\"accordion-block_89b12df998179783e3a1112edeb51dc8_06_title\"\n                                 data-bs-parent=\"#accordion-block_89b12df998179783e3a1112edeb51dc8\">\n                                <div class=\"accordion__details \"><p style=\"text-align: left\">Click the <a href=\"https:\/\/www.prestostore.com\/store.php\/theharborside\/ct254392\/in_room_amenities\" target=\"_blank\" rel=\"noopener\">In-Room Amenities<\/a> link on our website footer to purchase a gift card or amenity to send to a guest&#8217;s room.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Direct Booking Benefits<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_72273fc0ac8a93ae64d56921cc6dccba\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does booking direct on Harborside Hotel\u2019s website ensure I get the best rate?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_01\">\n                                    Does booking direct on Harborside Hotel\u2019s website ensure I get the best rate?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_01\"\n                                 aria-labelledby=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_01_title\"\n                                 data-bs-parent=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba\">\n                                <div class=\"accordion__details \"><article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"cc7a3ce8-6488-46d8-803b-ca037ebe310c\" data-testid=\"conversation-turn-18\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"85cdd3c6-8188-4735-9f6a-27f3b0c108ba\" data-message-model-slug=\"gpt-5-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"275\">Yes, <a href=\"https:\/\/reservations.opalcollection.com\/harborside\/\">booking directly on Harborside&#8217;s website<\/a> always gives you confidence you\u2019re getting the best value. Third-party booking sites may list rates that seem lower at first glance, but hidden fees are often added at the final step. In the end, those totals typically equal \u2013 or exceed \u2013 our direct rates, without including the added advantages you receive when reserving with us.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What other kinds of benefits do I get when booking directly with Harborside?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_02\">\n                                    What other kinds of benefits do I get when booking directly with Harborside?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_02\"\n                                 aria-labelledby=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_02_title\"\n                                 data-bs-parent=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba\">\n                                <div class=\"accordion__details \"><article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"a81249a2-53ac-46a9-a98a-ce07081001df\" data-testid=\"conversation-turn-20\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"60577ece-c0e3-4778-92f8-c272c8962ca1\" data-message-model-slug=\"gpt-5-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"113\" data-end=\"189\">When you don\u2019t book direct, you miss out on important advantages, such as:<\/p>\n<ul>\n<li data-start=\"191\" data-end=\"431\"><strong data-start=\"191\" data-end=\"210\">Exclusive Offers<\/strong> \u2013 Booking through our website gives you access to exclusive offers you won\u2019t find on third-party sites. These can include seasonal packages, extended-stay savings, and unique experiences designed just for our guests.<\/li>\n<li data-start=\"433\" data-end=\"667\"><strong data-start=\"433\" data-end=\"449\">More Availability and Room Types<\/strong> \u2013 Online travel agencies (OTAs) only receive a limited selection of rooms. By booking directly, you\u2019ll see our full availability and the widest variety of room types, so you can select the one that best suits your getaway.<\/li>\n<li data-start=\"669\" data-end=\"973\"><strong data-start=\"669\" data-end=\"693\">Personalized Service<\/strong> \u2013 From the moment you reserve until the time you check out, you\u2019ll work with our team, who know the property inside and out. They\u2019re here to provide recommendations, accommodate requests, and ensure your stay is effortless and tailored to you \u2013 something OTAs simply can\u2019t match.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is it easier to modify or cancel my reservation when I book direct?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_03\">\n                                    Is it easier to modify or cancel my reservation when I book direct?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_03\"\n                                 aria-labelledby=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_03_title\"\n                                 data-bs-parent=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba\">\n                                <div class=\"accordion__details \"><p>Absolutely. Booking direct means any changes or cancellations are managed right away by our on-property staff or the dedicated Opal Collection reservations team \u2013 no runaround, no stress. With third-party sites, modifications have to pass through massive call centers handling countless hotels, leading to longer wait times and far less flexibility.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is there a way to know I am booking direct versus via an OTA?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_04\">\n                                    Is there a way to know I am booking direct versus via an OTA?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_04\"\n                                 aria-labelledby=\"accordion-block_72273fc0ac8a93ae64d56921cc6dccba_04_title\"\n                                 data-bs-parent=\"#accordion-block_72273fc0ac8a93ae64d56921cc6dccba\">\n                                <div class=\"accordion__details \"><p data-start=\"90\" data-end=\"538\">When booking online, double-check the links in your search results \u2013 some sponsored ads from third-party sites are designed to look like the real thing. To be sure you\u2019re on the official page, look for the hotel\u2019s domain (opalcollection.com\/harborside) or its booking engine (reservations.opalcollection.com\/harborside). If you\u2019re ever uncertain, the safest route is to begin at the hotel\u2019s homepage or call the property.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Miscellaneous<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_189f7b082200c2f05504f1872011a0bd\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_189f7b082200c2f05504f1872011a0bd\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_189f7b082200c2f05504f1872011a0bd_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"I\u2019m getting married! Do you host weddings?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_189f7b082200c2f05504f1872011a0bd_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_189f7b082200c2f05504f1872011a0bd_01\">\n                                    I\u2019m getting married! Do you host weddings?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_189f7b082200c2f05504f1872011a0bd_01\"\n                                 aria-labelledby=\"accordion-block_189f7b082200c2f05504f1872011a0bd_01_title\"\n                                 data-bs-parent=\"#accordion-block_189f7b082200c2f05504f1872011a0bd\">\n                                <div class=\"accordion__details \"><p>Looking to get married in Maine? Say \u201cI do\u201d in Bar Harbor at our <a href=\"https:\/\/www.opalcollection.com\/harborside\/gather\/\" target=\"_blank\" rel=\"noopener\">oceanfront wedding venue<\/a>. Our event specialists can\u2019t wait to help craft your perfect event!<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Location Amenities Reservations Direct Booking Benefits Miscellaneous<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-article.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-666","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Harborside Hotel, Spa &amp; Marina<\/title>\n<meta name=\"description\" content=\"Have a question? Frequently asked questions and answers about The Harborside Hotel location, amenities, and reservations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.opalcollection.com\/harborside\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Harborside Hotel, Spa &amp; Marina\" \/>\n<meta property=\"og:description\" content=\"Have a question? 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