{"id":602,"date":"2022-06-08T20:22:05","date_gmt":"2022-06-08T20:22:05","guid":{"rendered":"https:\/\/opalcollection-staging.azds.com\/opal-grand\/?page_id=602"},"modified":"2026-04-08T14:14:29","modified_gmt":"2026-04-08T18:14:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.opalcollection.com\/laureate\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div style=\"height:166px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"introduction\" id=\"introduction-block_e8777804d1cae8fe27d2b8e8be29f65d\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-12\">\n                                                            <h1 class=\"introduction__title c-appeared \">Frequently Asked Questions<\/h1>\n                                                                        <div class=\"introduction__desc c-appeared\"><p>COMMON QUESTIONS ABOUT THE LAUREATE<\/p>\n<\/div>\n                            <\/div>\n                            <div class=\"col-12 c-appeared\">\n                    <hr>\n                    <div class=\"introduction__row\">\n                                                                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Location<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_1b974acf6efd40542d7393e3f144be5b\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"WHAT ROOM AND SUITES ARE AVAILABLE AT YOUR FLORIDA KEYS RESORT?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_01\">\n                                    WHAT ROOM AND SUITES ARE AVAILABLE AT YOUR FLORIDA KEYS RESORT?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_01\"\n                                 aria-labelledby=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_01_title\"\n                                 data-bs-parent=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b\">\n                                <div class=\"accordion__details \"><p>The Laureate is an all-suite hotel located directly across the street from the Gulf of Mexico. We offer one- and three-bedroom suites with direct and partial ocean views.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"IS THE RESORT CLOSE TO DUVAL STREET?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_02\">\n                                    IS THE RESORT CLOSE TO DUVAL STREET?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_02\"\n                                 aria-labelledby=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_02_title\"\n                                 data-bs-parent=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b\">\n                                <div class=\"accordion__details \"><p>Our hotel is about 4 miles away from Key West\u2019s Duval Street.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"IS THERE A BEACH NEARBY?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_03\">\n                                    IS THERE A BEACH NEARBY?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_03\"\n                                 aria-labelledby=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_03_title\"\n                                 data-bs-parent=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b\">\n                                <div class=\"accordion__details \"><p>There are two beaches in Key West- Smathers Beach (2 miles from the hotel) and Ft Zachary Taylor Park (4 miles away).<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"WHAT\u2019S THE CLOSEST AIRPORT TO THE HOTEL?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_04\">\n                                    WHAT\u2019S THE CLOSEST AIRPORT TO THE HOTEL?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_04\"\n                                 aria-labelledby=\"accordion-block_1b974acf6efd40542d7393e3f144be5b_04_title\"\n                                 data-bs-parent=\"#accordion-block_1b974acf6efd40542d7393e3f144be5b\">\n                                <div class=\"accordion__details \"><p>Key West International Airport is about 2 miles from the resort. While this hotel doesn\u2019t provide an airport shuttle, our <a href=\"https:\/\/www.opalcollection.com\/contact-us\/\" target=\"_blank\" rel=\"noopener\">concierge<\/a> will be happy to organize transportation for you!<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Amenities<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"CAN I USE THE POOL AT THE CAPITANA IF I\u2019M STAYING AT THE LAUREATE?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_01\">\n                                    CAN I USE THE POOL AT THE CAPITANA IF I\u2019M STAYING AT THE LAUREATE?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_01\"\n                                 aria-labelledby=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_01_title\"\n                                 data-bs-parent=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n                                <div class=\"accordion__details \"><p>Yes! As a guest of The Laureate, you\u2019re welcome to enjoy the waterfront pool and tiki bar at our sister Opal, The Capitana Key West, just a short drive away. You can also charge drinks and bites right back to your room at The Laureate.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"WHAT\u2019S INCLUDED IN THE RESORT FEE?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_02\">\n                                    WHAT\u2019S INCLUDED IN THE RESORT FEE?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_02\"\n                                 aria-labelledby=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_02_title\"\n                                 data-bs-parent=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n                                <div class=\"accordion__details \"><p>Please click <a href=\"https:\/\/www.opalcollection.com\/laureate\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a> to see the full list of what\u2019s included in the resort fee!<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"IS PARKING FREE AT THE LAUREATE?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_03\">\n                                    IS PARKING FREE AT THE LAUREATE?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_03\"\n                                 aria-labelledby=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_03_title\"\n                                 data-bs-parent=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n                                <div class=\"accordion__details \"><p>Self-parking is included in the resort fee.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"WHAT KEY WEST RESTAURANTS ARE NEARBY?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_04\">\n                                    WHAT KEY WEST RESTAURANTS ARE NEARBY?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_04\"\n                                 aria-labelledby=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_04_title\"\n                                 data-bs-parent=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n                                <div class=\"accordion__details \"><p>While the Laureate does not have on-site food and beverage outlets, there are several <a href=\"https:\/\/www.opalcollection.com\/laureate\/eat-and-drink\/\" target=\"_blank\" rel=\"noopener\">dining options nearby<\/a>! Publix, the closest grocery store, is also just yards away. Our gift shop also has grab &amp; go options available for purchase.<\/p>\n<p>Breakfast: <a href=\"https:\/\/www.opalcollection.com\/capitana\/eat-and-drink\/\" target=\"_blank\" rel=\"noopener\">El Rubi<\/a> at the Capitana<\/p>\n<p>Lunch &amp; Dinner: <a href=\"https:\/\/www.opalcollection.com\/sunset-key-cottages\/restaurants\/latitudes\/\" target=\"_blank\" rel=\"noopener\">Latitudes<\/a> at Sunset Key Cottages and <a href=\"https:\/\/www.opalcollection.com\/opal-key\/restaurants\/bistro-245\/\" target=\"_blank\" rel=\"noopener\">Bistro 245<\/a> at Opal Key West Resort &amp; Marina (off-site)<\/p>\n<p>Please note that dining reservations are required at Latitudes.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_05_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"DO I NEED TO RESERVE POOL CHAIRS?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_05\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_05\">\n                                    DO I NEED TO RESERVE POOL CHAIRS?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_05\"\n                                 aria-labelledby=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_05_title\"\n                                 data-bs-parent=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n                                <div class=\"accordion__details \"><p>No, you do not need to reserve a chair by our heated, outdoor pool. Pool chairs at our Key West hotel are first come, first serve.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_06_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"CAN I DO LAUNDRY ON PROPERTY?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_06\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_06\">\n                                    CAN I DO LAUNDRY ON PROPERTY?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_06\"\n                                 aria-labelledby=\"accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366_06_title\"\n                                 data-bs-parent=\"#accordion-block_7e8fe1cf84ee9a8b962818b2e9c42366\">\n                                <div class=\"accordion__details \"><p>Yes, we offer self-service laundry at the Laureate (complimentary for guest use). Our front desk is happy to provide complimentary detergent and dryer sheets.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Fitness<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_89051d0f2c6abf712a18dcc18cc155a5\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_89051d0f2c6abf712a18dcc18cc155a5\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_89051d0f2c6abf712a18dcc18cc155a5_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"WHAT OTHER ACTIVITIES ARE THERE? DOES THE HOTEL HAVE A FITNESS STUDIO?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_89051d0f2c6abf712a18dcc18cc155a5_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_89051d0f2c6abf712a18dcc18cc155a5_01\">\n                                    WHAT OTHER ACTIVITIES ARE THERE? DOES THE HOTEL HAVE A FITNESS STUDIO?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_89051d0f2c6abf712a18dcc18cc155a5_01\"\n                                 aria-labelledby=\"accordion-block_89051d0f2c6abf712a18dcc18cc155a5_01_title\"\n                                 data-bs-parent=\"#accordion-block_89051d0f2c6abf712a18dcc18cc155a5\">\n                                <div class=\"accordion__details \"><p>Whether you\u2019re looking to carouse on Duval Street or hit the crystal clear water for some deep-sea fishing, there are so many <a href=\"https:\/\/www.opalcollection.com\/laureate\/experiences\/\" target=\"_blank\" rel=\"noopener\">things to explore<\/a> on your next Florida Keys vacation! Our hotel team can\u2019t wait to help you plan your unique Key West vacation.<\/p>\n<p>While we do not have a fitness center, our front desk can guide you towards nearby gyms offering day\/week passes.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Reservations<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_f655b05f696f775cb885024a18dae9b6\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_f655b05f696f775cb885024a18dae9b6\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"IS THERE AN EXTRA PERSON FEE?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_f655b05f696f775cb885024a18dae9b6_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_f655b05f696f775cb885024a18dae9b6_01\">\n                                    IS THERE AN EXTRA PERSON FEE?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_01\"\n                                 aria-labelledby=\"accordion-block_f655b05f696f775cb885024a18dae9b6_01_title\"\n                                 data-bs-parent=\"#accordion-block_f655b05f696f775cb885024a18dae9b6\">\n                                <div class=\"accordion__details \"><p>Yes, there\u2019s a $30 extra person fee per person, per night after the second adult.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"HOW CAN I MAKE, CHANGE OR CANCEL A ROOM RESERVATION? RESTAURANT RESERVATION?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_f655b05f696f775cb885024a18dae9b6_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_f655b05f696f775cb885024a18dae9b6_02\">\n                                    HOW CAN I MAKE, CHANGE OR CANCEL A ROOM RESERVATION? RESTAURANT RESERVATION?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_02\"\n                                 aria-labelledby=\"accordion-block_f655b05f696f775cb885024a18dae9b6_02_title\"\n                                 data-bs-parent=\"#accordion-block_f655b05f696f775cb885024a18dae9b6\">\n                                <div class=\"accordion__details \"><p>Reserve a room at our Key West boutique hotel online or through our reservations department. Already made a reservation? Retrieve your booking details <a href=\"https:\/\/reservations.opalcollection.com\/all\/retrieveRes.asp\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>The Laureate\u2019s cancellation policy varies based on stay date and rate type (for instance an Advance Purchase rate has a stricter cancellation policy than most rates). Our deposit and standard cancellation policies are listed <a href=\"https:\/\/www.opalcollection.com\/laureate\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"WHAT TIME CAN I CHECK IN?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_f655b05f696f775cb885024a18dae9b6_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_f655b05f696f775cb885024a18dae9b6_03\">\n                                    WHAT TIME CAN I CHECK IN?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_03\"\n                                 aria-labelledby=\"accordion-block_f655b05f696f775cb885024a18dae9b6_03_title\"\n                                 data-bs-parent=\"#accordion-block_f655b05f696f775cb885024a18dae9b6\">\n                                <div class=\"accordion__details \"><p>Check into our Key West hotel is at 4pm and check out is at 11am.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"DOES THE HOTEL HAVE ROLLAWAYS? CRIBS?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_f655b05f696f775cb885024a18dae9b6_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_f655b05f696f775cb885024a18dae9b6_04\">\n                                    DOES THE HOTEL HAVE ROLLAWAYS? CRIBS?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_04\"\n                                 aria-labelledby=\"accordion-block_f655b05f696f775cb885024a18dae9b6_04_title\"\n                                 data-bs-parent=\"#accordion-block_f655b05f696f775cb885024a18dae9b6\">\n                                <div class=\"accordion__details \"><p>Our resort does not offer rollaways, however we do have cribs, high chairs, and booster seats available upon request. Each suite also has a queen sized sleeper sofa in the living room.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_05_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"DOES THE HOTEL ALLOW PETS IN THE ROOMS?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_f655b05f696f775cb885024a18dae9b6_05\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_f655b05f696f775cb885024a18dae9b6_05\">\n                                    DOES THE HOTEL ALLOW PETS IN THE ROOMS?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_05\"\n                                 aria-labelledby=\"accordion-block_f655b05f696f775cb885024a18dae9b6_05_title\"\n                                 data-bs-parent=\"#accordion-block_f655b05f696f775cb885024a18dae9b6\">\n                                <div class=\"accordion__details \"><p>Our pet-friendly Florida resort welcomes well-mannered dogs. Our pet fee is $100 per night, per dog. For more information on our dog policy please click <a href=\"https:\/\/www.opalcollection.com\/laureate\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_06_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"HOW DO I SEND AN AMENITY TO SOMEONE\u2019S ROOM? PAY FOR SOMEONE\u2019S STAY?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_f655b05f696f775cb885024a18dae9b6_06\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_f655b05f696f775cb885024a18dae9b6_06\">\n                                    HOW DO I SEND AN AMENITY TO SOMEONE\u2019S ROOM? PAY FOR SOMEONE\u2019S STAY?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_f655b05f696f775cb885024a18dae9b6_06\"\n                                 aria-labelledby=\"accordion-block_f655b05f696f775cb885024a18dae9b6_06_title\"\n                                 data-bs-parent=\"#accordion-block_f655b05f696f775cb885024a18dae9b6\">\n                                <div class=\"accordion__details \"><p>Please contact the front desk or reservations department at least 24 hours prior to arrival to send an amenity to a guest\u2019s room or pay for all or part of their stay. Our staff will be happy to send you a Sertifi link so that you can submit your payment information securely and electronically.<\/p>\n<p>OPAL gift cards are also available <a href=\"https:\/\/www.prestostore.com\/store.php\/TheLaureate\/ct248489\/gift_cards\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Miscellaneous<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_13c468c30768a171d1ed5e321a6f1b6b\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_13c468c30768a171d1ed5e321a6f1b6b\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_13c468c30768a171d1ed5e321a6f1b6b_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"I\u2019M CELEBRATING! WHAT ARE MY SMALL GROUP KEY WEST OPTIONS?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_13c468c30768a171d1ed5e321a6f1b6b_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_13c468c30768a171d1ed5e321a6f1b6b_01\">\n                                    I\u2019M CELEBRATING! WHAT ARE MY SMALL GROUP KEY WEST OPTIONS?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_13c468c30768a171d1ed5e321a6f1b6b_01\"\n                                 aria-labelledby=\"accordion-block_13c468c30768a171d1ed5e321a6f1b6b_01_title\"\n                                 data-bs-parent=\"#accordion-block_13c468c30768a171d1ed5e321a6f1b6b\">\n                                <div class=\"accordion__details \"><p>Congratulations! The Laureate is honored to be part of your celebration. Our sales team can\u2019t wait to help you <a href=\"https:\/\/www.opalcollection.com\/laureate\/gather\/\" target=\"_blank\" rel=\"noopener\">start planning your intimate gathering<\/a> &#8211; be it a family reunion, bachelorette, or birthday!<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Location Amenities Fitness Reservations Miscellaneous<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-article.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-602","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Key West Resort | The Laureate<\/title>\n<meta name=\"description\" content=\"Have a question? Frequently asked questions and answers about The Laureate location, amenities, and reservations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.opalcollection.com\/laureate\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Key West Resort | The Laureate\" \/>\n<meta property=\"og:description\" content=\"Have a question? 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