{"id":12299,"date":"2026-01-19T16:27:45","date_gmt":"2026-01-19T16:27:45","guid":{"rendered":"https:\/\/www.opalcollection.com\/nashville\/?page_id=12299"},"modified":"2026-03-04T22:40:44","modified_gmt":"2026-03-04T22:40:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.opalcollection.com\/nashville\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div style=\"height:166px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"introduction\" id=\"introduction-block_80c6a64acd3d8a54849cc463ff6a85c2\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-12\">\n                                                            <h1 class=\"introduction__title c-appeared \">Frequently Asked Questions<\/h1>\n                                                                        <div class=\"introduction__desc c-appeared\"><p>COMMON QUESTIONS ABOUT THE NASH (FORMERLY BOBBY HOTEL NASHVILLE)<\/p>\n<\/div>\n                            <\/div>\n                            <div class=\"col-12 c-appeared\">\n                    <hr>\n                    <div class=\"introduction__row\">\n                                                                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Location<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_ff54e94592522375793e6afba8b790f2\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_ff54e94592522375793e6afba8b790f2\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_ff54e94592522375793e6afba8b790f2_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What is the layout of the hotel?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_ff54e94592522375793e6afba8b790f2_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_ff54e94592522375793e6afba8b790f2_01\">\n                                    What is the layout of the hotel?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_ff54e94592522375793e6afba8b790f2_01\"\n                                 aria-labelledby=\"accordion-block_ff54e94592522375793e6afba8b790f2_01_title\"\n                                 data-bs-parent=\"#accordion-block_ff54e94592522375793e6afba8b790f2\">\n                                <div class=\"accordion__details \"><p>Located in the heart of historic Printer\u2019s Alley, The Nash is a creatively designed boutique hotel in the center of Music City\u2019s energy. The property features 144 artfully styled rooms and suites, multiple on-site dining and bar concepts, a rooftop pool and lounge overlooking the Nashville skyline, a fitness center, and more than 9,500 square feet of flexible meeting and event space.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_ff54e94592522375793e6afba8b790f2_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What room and suites are available at your Nashville hotel?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_ff54e94592522375793e6afba8b790f2_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_ff54e94592522375793e6afba8b790f2_02\">\n                                    What room and suites are available at your Nashville hotel?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_ff54e94592522375793e6afba8b790f2_02\"\n                                 aria-labelledby=\"accordion-block_ff54e94592522375793e6afba8b790f2_02_title\"\n                                 data-bs-parent=\"#accordion-block_ff54e94592522375793e6afba8b790f2\">\n                                <div class=\"accordion__details \"><p>The Nash offers 144 artfully designedrooms and suites, ranging from cozy standard kings to expansive one- and two-bedroom suites. Many accommodations feature lounge areas or private balconies, while select suites include added living space, wet bars, or skyline-view terraces. Each room is thoughtfully styled to balance bold design with boutique comfort, creating a welcoming retreat at this boutique hotel in downtown Nashville.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_ff54e94592522375793e6afba8b790f2_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is the hotel close to downtown Nashville?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_ff54e94592522375793e6afba8b790f2_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_ff54e94592522375793e6afba8b790f2_03\">\n                                    Is the hotel close to downtown Nashville?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_ff54e94592522375793e6afba8b790f2_03\"\n                                 aria-labelledby=\"accordion-block_ff54e94592522375793e6afba8b790f2_03_title\"\n                                 data-bs-parent=\"#accordion-block_ff54e94592522375793e6afba8b790f2\">\n                                <div class=\"accordion__details \"><p>Yes. The Nash is located just steps from Broadway and a short walk from many of downtown Nashville\u2019s top music venues, dining, and nightlife.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_ff54e94592522375793e6afba8b790f2_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What's the closest airport to the hotel?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_ff54e94592522375793e6afba8b790f2_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_ff54e94592522375793e6afba8b790f2_04\">\n                                    What&#8217;s the closest airport to the hotel?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_ff54e94592522375793e6afba8b790f2_04\"\n                                 aria-labelledby=\"accordion-block_ff54e94592522375793e6afba8b790f2_04_title\"\n                                 data-bs-parent=\"#accordion-block_ff54e94592522375793e6afba8b790f2\">\n                                <div class=\"accordion__details \"><p>Nashville International Airport (BNA) is located approximately 8 miles from the hotel. Our concierge will be happy to organize transportation for you.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Amenities<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What's included in the experience fee?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_01\">\n                                    What&#8217;s included in the experience fee?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_01\"\n                                 aria-labelledby=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_01_title\"\n                                 data-bs-parent=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n                                <div class=\"accordion__details \"><p>Please click <a href=\"https:\/\/www.opalcollection.com\/nashville\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a> to see the full list of what&#8217;s included in the experience fee.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does The Nash offer valet parking?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_02\">\n                                    Does The Nash offer valet parking?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_02\"\n                                 aria-labelledby=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_02_title\"\n                                 data-bs-parent=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n                                <div class=\"accordion__details \"><p>Yes. The Nash offers valet parking for overnight guests. Parking is $65\/per night, plus tax.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does the hotel have a restaurant on-site?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_03\">\n                                    Does the hotel have a restaurant on-site?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_03\"\n                                 aria-labelledby=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_03_title\"\n                                 data-bs-parent=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n                                <div class=\"accordion__details \"><p>Yes. The Nash features multiple <a href=\"https:\/\/www.opalcollection.com\/nashville\/eat-and-drink\/\" target=\"_blank\" rel=\"noopener\">on-site dining and bar concepts<\/a>, including Ink &amp; Ivory, The Writer\u2019s Lounge, a rooftop lounge with skyline views, and B-Side Caf\u00e9 for coffee, pastries, and casual bites.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Do you have special menus and events for holidays?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_04\">\n                                    Do you have special menus and events for holidays?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_04\"\n                                 aria-labelledby=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_04_title\"\n                                 data-bs-parent=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n                                <div class=\"accordion__details \"><p>Yes, we offer special holiday menus, packages, and seasonally inspired activities to celebrate the holidays at The Nash.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_05_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Do I need to reserve pool chairs?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_05\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_05\">\n                                    Do I need to reserve pool chairs?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_05\"\n                                 aria-labelledby=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_05_title\"\n                                 data-bs-parent=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n                                <div class=\"accordion__details \"><p>No, you do not need to reserve a chair by our pool. Pool chairs and day beds are first come, first serve. Poolside cabanas are also available for rent. Please note that the pool is for hotel guests only.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_06_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Can I do laundry on property?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_06\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_06\">\n                                    Can I do laundry on property?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_06\"\n                                 aria-labelledby=\"accordion-block_8ffbdb5a44a6c3cea308786dd90b0040_06_title\"\n                                 data-bs-parent=\"#accordion-block_8ffbdb5a44a6c3cea308786dd90b0040\">\n                                <div class=\"accordion__details \"><p>Yes, laundry service can be requested at the front desk. If requested before 9 a.m., you can expect same-day return.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Fitness<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_ab1f66a2db1d9d434d75f1cea34a0838\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_ab1f66a2db1d9d434d75f1cea34a0838\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_ab1f66a2db1d9d434d75f1cea34a0838_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What other activities are there? Does the hotel have a fitness studio?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_ab1f66a2db1d9d434d75f1cea34a0838_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_ab1f66a2db1d9d434d75f1cea34a0838_01\">\n                                    What other activities are there? Does the hotel have a fitness studio?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_ab1f66a2db1d9d434d75f1cea34a0838_01\"\n                                 aria-labelledby=\"accordion-block_ab1f66a2db1d9d434d75f1cea34a0838_01_title\"\n                                 data-bs-parent=\"#accordion-block_ab1f66a2db1d9d434d75f1cea34a0838\">\n                                <div class=\"accordion__details \"><p>Keep up your wellness routine with our bright, well-appointed 24-hour fitness center stocked with both modern cardio and strength-training equipment right here at the hotel.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Reservations<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_262dcc93ad0eac5353a54668248f3c7d\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"How can I make, change, or cancel a room reservation? Restaurant reservation?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_01\">\n                                    How can I make, change, or cancel a room reservation? Restaurant reservation?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_01\"\n                                 aria-labelledby=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_01_title\"\n                                 data-bs-parent=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d\">\n                                <div class=\"accordion__details \"><p>Reserve a room at our Nashville hotel online or through our reservations department. Already made a reservation? Retrieve your booking details <a href=\"https:\/\/reservations.opalcollection.com\/all\/retrieveRes.asp\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>The Nash&#8217;s cancellation policy varies based on stay date and rate type (for instance an Advance Purchase rate has a stricter cancellation policy than most rates). Our deposit and standard cancellation policies are listed <a href=\"https:\/\/www.opalcollection.com\/nashville\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What time can I check in?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_02\">\n                                    What time can I check in?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_02\"\n                                 aria-labelledby=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_02_title\"\n                                 data-bs-parent=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d\">\n                                <div class=\"accordion__details \"><p>Check into our Nashville hotel at 4 p.m. Check out is at 11 a.m.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does the hotel have rollaways? Cribs?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_03\">\n                                    Does the hotel have rollaways? Cribs?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_03\"\n                                 aria-labelledby=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_03_title\"\n                                 data-bs-parent=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d\">\n                                <div class=\"accordion__details \"><p>Yes, our hotel offers rollaways and pack-and-plays, however we do not have cribs.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does the hotel allow pets in the rooms?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_04\">\n                                    Does the hotel allow pets in the rooms?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_04\"\n                                 aria-labelledby=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_04_title\"\n                                 data-bs-parent=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d\">\n                                <div class=\"accordion__details \"><p>Our pet-friendly hotel welcomes well-mannered dogs. For more information on our dog policy please click <a href=\"https:\/\/www.opalcollection.com\/nashville\/policies-guidelines\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_05_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"How do I send an amenity to someone's room? Pay for someone's stay?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d_05\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_05\">\n                                    How do I send an amenity to someone&#8217;s room? Pay for someone&#8217;s stay?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_05\"\n                                 aria-labelledby=\"accordion-block_262dcc93ad0eac5353a54668248f3c7d_05_title\"\n                                 data-bs-parent=\"#accordion-block_262dcc93ad0eac5353a54668248f3c7d\">\n                                <div class=\"accordion__details \"><p>OPAL gift cards and amenities are available via the links in our footer. Please contact the reservations department at least 24 hours prior to arrival to pay for all or part of a guest&#8217;s stay. Our staff will be happy to send you a Sertifi link so that you can submit your payment information securely and electronically.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\">Miscellaneous<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"I'm getting married! What are my venue options? Do you have outdoor event space?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e_01\">\n                                    I&#8217;m getting married! What are my venue options? Do you have outdoor event space?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e_01\"\n                                 aria-labelledby=\"accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e_01_title\"\n                                 data-bs-parent=\"#accordion-block_0fe0e46a691a4b23eeb4c29276ea1d4e\">\n                                <div class=\"accordion__details \"><p>We\u2019re delighted you\u2019re considering celebrating with us at The Nash. From our iconic rooftop with sweeping city views to stylish indoor spaces infused with Nashville character, our <a href=\"https:\/\/www.opalcollection.com\/nashville\/gather\/\" target=\"_blank\" rel=\"noopener\">event venues<\/a> offer the perfect backdrop for gatherings of any size or style. Our dedicated team is here to bring your vision to life \u2013 start your journey by completing the Gather form through our Book Now button.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"container\">\n<h2 class=\"wp-block-heading\" id=\"booking-direct-benefits\">Booking Direct Benefits<\/h2>\n<\/div>\n\n<div class=\"accordion accordion--single\" id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f\">\n    <div class=\"accordion__list container\" id=\"accordion-accordion-block_6db4167847b8aa13b28d774a6440cc2f\">\n        <div class=\"row\">\n                            <div class=\"col-lg-12\">\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_01_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Does booking direct on The Nash's website ensure I get the best rate?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f_01\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_01\">\n                                    Does booking direct on The Nash&#8217;s website ensure I get the best rate?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_01\"\n                                 aria-labelledby=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_01_title\"\n                                 data-bs-parent=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f\">\n                                <div class=\"accordion__details \"><p>Yes. <a href=\"https:\/\/reservations.opalcollection.com\/nashville\/\" target=\"_blank\" rel=\"noopener\">Booking directly on The Nash&#8217;s website<\/a> ensures peace of mind that you\u2019re securing the best overall value. While online travel agencies (OTAs) sometimes display what appears to be a cheaper rate, those prices often leave out extra fees until the very end of the checkout process. Once those hidden costs are added in, the final total usually matches \u2013 or even exceeds \u2013 the direct booking price.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_02_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"What other kinds of benefits do get when booking directly with The Nash?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f_02\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_02\">\n                                    What other kinds of benefits do get when booking directly with The Nash?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_02\"\n                                 aria-labelledby=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_02_title\"\n                                 data-bs-parent=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f\">\n                                <div class=\"accordion__details \"><p data-start=\"115\" data-end=\"183\">When you skip booking direct, you miss out on a range of benefits:<\/p>\n<ul>\n<li data-start=\"185\" data-end=\"454\"><strong data-start=\"185\" data-end=\"227\">Special Deals You Won\u2019t Find Elsewhere<\/strong> \u2013 Reserving through our website gives you access to promotions and packages not offered on third-party sites. These might include extended-stay discounts, seasonal savings, or unique experiences designed just for our guests.<\/li>\n<li data-start=\"456\" data-end=\"701\"><strong data-start=\"456\" data-end=\"484\">Wider Selection of Rooms<\/strong> \u2013 OTAs only get a portion of our inventory. Booking direct means you\u2019ll see the full lineup of room categories and the most up-to-date availability, making it easier to secure the accommodations that suit you best.<\/li>\n<li data-start=\"703\" data-end=\"1067\"><strong data-start=\"703\" data-end=\"727\">Personalized Support<\/strong> \u2013 From the moment you book until the day you depart, you\u2019ll be taken care of by the team that knows the property inside and out. Whether it\u2019s customizing your stay, honoring special requests, or offering insider tips, our staff is here to make your visit effortless and memorable \u2013 something an online travel agency simply can\u2019t provide.<\/li>\n<\/ul>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_03_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is it easier to modify or cancel my reservation when I book direct?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f_03\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_03\">\n                                    Is it easier to modify or cancel my reservation when I book direct?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_03\"\n                                 aria-labelledby=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_03_title\"\n                                 data-bs-parent=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f\">\n                                <div class=\"accordion__details \"><p data-start=\"76\" data-end=\"413\">That\u2019s right. When you book direct, any changes or cancellations are handled quickly and personally by our hotel team or our dedicated Opal Collection reservations team.\u00a0No third-party hoops to jump through, no delays. By contrast, reservations made through OTAs are funneled into massive call centers serving countless properties, which can lead to long hold times and far less flexibility.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion__item accordion__item--single c-appeared\">\n                            <h2 class=\"accordion__title\" id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_04_title\">\n                                <button class=\"accordion__summary accordion__summary--single collapsed\"\n                                        type=\"button\"\n                                        role=\"button\"\n                                        title=\"Is there a way to know I am booking direct versus via an OTA?\"\n                                        data-bs-toggle=\"collapse\"\n                                        data-bs-target=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f_04\"\n                                        aria-expanded=\"false\"\n                                        aria-controls=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_04\">\n                                    Is there a way to know I am booking direct versus via an OTA?\n                                <\/button>\n                            <\/h2>\n                            <div class=\"collapse\"\n                                 id=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_04\"\n                                 aria-labelledby=\"accordion-block_6db4167847b8aa13b28d774a6440cc2f_04_title\"\n                                 data-bs-parent=\"#accordion-block_6db4167847b8aa13b28d774a6440cc2f\">\n                                <div class=\"accordion__details \"><p>When searching online, it\u2019s important to double-check where you\u2019re clicking. Some OTAs run paid ads that mimic official sites, which can be misleading. Always confirm that the web address matches the hotel\u2019s official domain (opalcollection.com\/nashville) or <a href=\"https:\/\/be.synxis.com\/?Hotel=1117&amp;Chain=10237&amp;config=BNABH&amp;theme=BNABH\" target=\"_blank\" rel=\"noopener\">booking engine<\/a>. If you\u2019re unsure, the safest option is to begin directly at the hotel\u2019s homepage or give the property a call.<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Location Amenities Fitness Reservations Miscellaneous Booking Direct Benefits<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12299","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | The Nash (Formlery Bobby Hotel Nashville)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.opalcollection.com\/nashville\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | The Nash (Formlery Bobby Hotel Nashville)\" \/>\n<meta property=\"og:description\" content=\"Location Amenities Fitness Reservations Miscellaneous Booking Direct Benefits\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.opalcollection.com\/nashville\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"The Nash\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-04T22:40:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" 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