Frequently Asked Questions
COMMON QUESTIONS ABOUT HUTCHINSON SHORES RESORT & SPA
Location
Built in 2017, the Hutchinson Shores Resort & Spa is a 4-floor, oceanfront, full-service resort in Jensen Beach, Florida. The hotel features 178 accommodations, two outdoor heated pools, beach access, a beachfront restaurant, and an on-site spa.
We offer a variety of room and suite options for your unique travel needs including sunset, pool, and oceanfront view rooms.
Pool view lanai accommodations are on the first floor. These rooms open up to private patios with access to the pool area.
West Palm Beach International Airport (PBI) is about 49 miles from the resort. While this hotel doesn’t provide an airport shuttle, our concierge will be happy to organize transportation for you!
Amenities
Please click here to see the full list of what’s included in the resort fee.
Self-parking for one vehicle is available and included in the resort fee. Valet parking is available for an additional fee of $10 per night, per vehicle.
Yes! The Spa at Hutchinson Shores Resort offers signature massages, facials, ocean-inspired body treatments, makeup services, and more.
Breakfast: Drift Kitchen + Bar
Lunch: Drift Kitchen + Bar, Dune Beach Bar
Dinner: Drift Kitchen + Bar, Dune Beach Bar
Light fare: Reflections Pool Bar
Dining reservations can be made for dinner and are highly recommended. Click the Book Now button and select Eat & Drink for availability.
Yes, we offer special holiday menus, packages, and seasonally inspired activities to celebrate the holidays at Hutchinson Shores Resort.
There are so many things to do at Hutchinson Shores Resort & Spa! In addition to our on-property beach and pool, Hutchinson Island and St Lucie offer a plethora of classes and camps for kids – from sailing and surfing lessons to art and science classes.
No, you do not need to reserve a chair by our pool. Pool chairs at our Jensen Beach oceanfront resort are first come, first serve.
Laundry service is available for wash, press, and dry cleaning service Monday – Friday. Clothing dropped off to the front desk by 8 am will be returned same day.
Fitness
Hutchinson Island is home to all the water sports you can think of, just minutes from our resort. Our hotel team can’t wait to help you plan your unique Florida vacation.
Our fitness center with cardio and strength equipment is open 24-hours a day.
Reservations
Yes, there’s a $30 extra person fee per person, per night after the second adult.
Reserve a room at our Jensen Beach luxury resort online or through our reservations department. Already made a reservation? Retrieve your booking details here. For restaurant reservations, please call Drift or click the Book Now button and select Eat & Drink.
Hutchinson Shores Resort & Spa’s cancellation policy varies based on stay date and rate type (for instance an Advance Purchase rate has a stricter cancellation policy than most rates). Our deposit and standard cancellation policies are listed here.
Check into our Jensen Beach resort is at 4pm and check out is at 11am.
Our resort does not offer rollaways, however we do have cribs, high chairs, and booster seats available upon request.
Our pet-friendly Florida resort welcomes well-mannered dogs. or less. Our pet fee is $100 per night, per dog. For more information on our dog policy please click here.
Purchase OPAL gift cards or amenities via the links in our footer. Or please contact the reservations department at least 24 hours prior to arrival to pay for all or part of a guest’s stay. Our staff will be happy to send you a Sertifi link so that you can submit your payment information securely and electronically.
Direct Booking Benefits
Yes, booking directly on Hutchinson Shore’s website always gives you confidence you’re getting the best value. Third-party travel sites often display rates that appear lower at first, but they usually leave out extra fees until the final checkout step. By then, the total almost always matches – or exceeds – the direct rate, without including the added perks that come with reserving straight from us.
When you skip booking direct, you miss out on important benefits like:
- Exclusive Savings & Offers – Our website features offers you won’t find anywhere else, from seasonal deals and extended-stay discounts to unique packages created just for our guests.
- More Room Choices – Third-party sites only sell a limited number of rooms. Booking directly gives you the full picture – every available room type and the widest selection – so you can choose the space that fits your stay best.
- Personal Attention – From the moment you reserve to the moment you check out, you’re working with the people who know the property inside and out. Our team can personalize recommendations, honor special requests, and make sure every detail is handled. That level of service isn’t something OTAs can provide.
Absolutely. When you book direct, changes or cancellations are taken care of promptly by our on-site team or the dedicated Opal Collection reservations staff without any hassle. With third-party bookings, however, adjustments funnel through large call centers overseeing countless hotels, often resulting in delays and far less flexibility.
When booking online, take a close look at your search results – some paid ads from third-party sites are designed to mimic official listings. To be certain you’re on the right page, look for the hotel’s official domain (opalcollection.com/hutchinson-shores) or booking engine (reservations.opalcollection.com/hutchinson-shores). If you’re unsure, the safest approach is to start from the hotel’s homepage or call the property directly.
Miscellaneous
Congratulations! We’re honored to be a part of your celebration. Hutchinson Shores Resort & Spa offers a variety of indoor and outdoor event space options. Our sales team can’t wait to help you start planning your intimate, oceanfront wedding today! Simply click Book Now and select Gather to begin.