FAQ

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Frequently Asked Questions

COMMON QUESTIONS ABOUT THE LAUREATE


Location

The Laureate is an all-suite hotel located directly across the street from the Gulf of Mexico. We offer one- and three-bedroom suites with direct and partial ocean views.

Our hotel is about 4 miles away from Key West’s Duval Street.

 

There are two beaches in Key West- Smathers Beach (2 miles from the hotel) and Ft Zachary Taylor Park (4 miles away).

Key West International Airport is about 2 miles from the resort. While this hotel doesn’t provide an airport shuttle, our concierge will be happy to organize transportation for you!

Amenities

Please click here to see the full list of what’s included in the resort fee!

Self-parking is included in the resort fee.

While the Laureate does not have on-site food and beverage outlets, there are several dining options nearby! Publix, the closest grocery store, is also just yards away. Our gift shop also has grab & go options available for purchase.

Breakfast: El Rubi at the Capitana

Lunch & Dinner: Latitudes at Sunset Key Cottages and Bistro 245 at Opal Key West Resort & Marina (off-site)

Please note that dining reservations are required at Latitudes.

No, you do not need to reserve a chair by our heated, outdoor pool. Pool chairs at our Key West hotel are first come, first serve.

Yes, we offer self-service laundry at the Laureate (complimentary for guest use). Our front desk is happy to provide complimentary detergent and dryer sheets.

Fitness

Whether you’re looking to carouse on Duval Street or hit the crystal clear water for some deep-sea fishing, there are so many things to explore on your next Florida Keys vacation! Our hotel team can’t wait to help you plan your unique Key West vacation.

While we do not have a fitness center, our front desk can guide you towards nearby gyms offering day/week passes.

Reservations

Yes, there’s a $30 extra person fee per person, per night after the second adult.

Reserve a room at our Key West boutique hotel online or through our reservations department. Already made a reservation? Retrieve your booking details here.

The Laureate’s cancellation policy varies based on stay date and rate type (for instance an Advance Purchase rate has a stricter cancellation policy than most rates). Our deposit and standard cancellation policies are listed here.

Check into our Key West hotel is at 4pm and check out is at 11am.

Our resort does not offer rollaways, however we do have cribs, high chairs, and booster seats available upon request. Each suite also has a queen sized sleeper sofa in the living room.

Our pet-friendly Florida resort welcomes well-mannered dogs 30 lbs. or less. Our pet fee is $100 per night, per dog. For more information on our dog policy please click here.

Please contact the front desk or reservations department at least 24 hours prior to arrival to send an amenity to a guest’s room or pay for all or part of their stay. Our staff will be happy to send you a Sertifi link so that you can submit your payment information securely and electronically.

OPAL gift cards are also available here.

Miscellaneous

Congratulations! The Laureate is honored to be part of your celebration. Our sales team can’t wait to help you start planning your intimate gathering – be it a family reunion, bachelorette, or birthday!