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Frequently Asked Questions


Please contact [email protected] and [email protected] if in need of any assistance for your stay.


Sunset Key Cottages is located on a private island off the coast of Key West, a 7-minute boat ride from our sister property, Opal Key. This idyllic escape consists of 40 private cottages along manicured pathways from the building, the Spa at Sunset Key, Flipper’s Poolside Tiki Bar, and Latitudes.

Sunset Key Cottages offers unique one, two, three, and four bedroom cottages with garden, partial ocean, and ocean front views. Garden Views include patios overlooking the foliage, Partial Ocean Views overlook the land to the beach, and Ocean Front cottages overlook the ocean (some overlook the beach as well). Please see our Stay page for more detail on each room type!

Key West International Airport (EYW) is about 4 miles away. If you have a vehicle, you have the option to self-park at Opal Key Resort & Marina for a daily fee of $30 or to valet park at $40 a day.

The boat leaves Opal Key at the 15- and 45-minute mark of every hour from 6:45am to 10:45pm. It leaves Sunset Key’s dock on the hour and half hour (after 11 the boat runs by request).


The resort fee includes boat transportation to and from the resort, nightly turndown service, a daily Rise and Dine Breakfast Basket as well as a variety of other services. Click here for a complete list of what’s included.

Whether you’re looking for a facial, massage, or a quiet space to slink way to, the Opal Spa at Sunset Key is the ideal place to unwind. Call us at 305.292.5370 today to book your treatment.

For breakfast: Latitudes, Bistro 245 (at Opal Key)

For lunch: Latitudes, Bistro 245

For dinner: Latitudes, Bistro 245

For light fare: Latitudes, Flipper’s Poolside Tiki Bar

Click here to contact our restaurants directly. Reservations are required at Latitudes, so be sure to book a table via the Book Now button or call in advance!

In addition to Key West’s fantastic fishing, snorkeling and water sports, there are so many family activities on Sunset Key – from a game on our half basketball courts to jet ski tours in the Florida Keys. Looking for inspiration? Our hotel concierge is happy to make arrangements for family fun on your next Florida family vacation.

Of course, our beaches and pool are unparalleled settings to unwind in, but don’t forget about our two tennis hard courts if you’re looking to add a taste of fun competition to your Florida island getaway.

While there aren’t grocery stores on the island, we offer a grocery shopping service! Just email or fax us the list linked in your pre-arrival email 48 hours prior to arrival and we’ll have your cottage stocked and ready for you when you land. If you have further questions, please give our concierge a call or email and they’ll be happy to walk you through the process!

We offer dry cleaning services on property during the week (please note that we don’t offer dry cleaning services on holidays and weekends).


Yes, we charge an extra person fee of $100 per adult.

Reserve a room at our Florida Keys luxury resort online or through our reservations department. Already made a reservation? Retrieve your booking details here. For restaurant reservations, click here.

Sunset Key’s cancellation policy varies based on stay date and rate type (for instance an Advance Purchase rate has a stricter cancellation policy than most rates). Our deposit and standard cancellation policies are listed here.

Check into our Florida Keys resort is at 4pm and check out is at 11am.

Sunset Key Cottages does not have rollaways, but cribs and pack and plays are available based on availability.

Sunset Key is a pet friendly hotel in Key West! Please note that there is a $100 per night per dog fee. Click here to see our full pet policy.

Purchase an OPAL gift card or amenity here, in the links in our footer. Or contact the reservations department at least 24 hours prior to arrival to pay for all or part of a guest’s stay. Our staff will be happy to send you a Sertifi link so that you can submit your payment information securely and electronically.


Looking to get married on a private island? Say “I do” on Sunset Key at our oceanfront wedding venue. Our event specialists can’t wait to help craft your perfect event!