Due to our intimate size, cancellations affect us significantly. If a cancellation is made 30 days or longer prior to your arrival date your $100 deposit will be forfeited. If your cancellation is made fewer than 30 days prior to your arrival date, the entire stay will be forfeited. Should it be necessary for you to depart earlier than your confirmed dates, you will be responsible for all of the original room nights reserved. Nightly room rates are for single or double occupancy, except for our two-bedroom cabins which can accommodate up to four people. Additional guests are $100 per person, per night in rooms with pull-out sofa beds. The room rate includes a stocked in-room refrigerator complete with drinks, snacks and treats, as well as a wide variety of on-site activities.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the rates or details of the reservation contains or resulted from a mistake or error. Advance reservations for Dining, Spa and Golf must be made directly with each outlet after confirming your Room Package Reservation. All packages exclude taxes, resort fee and gratuities.
A $100 deposit is required upon reservation. All remaining room costs will be charged in full 14 days prior to your arrival. After your deposit has been received, we will send a confirmation letter, as well as directions and useful information.
CREDIT AND DEBIT CARD POLICY
The credit or debit card used for booking must be the same card presented for payment along with a valid photo ID upon check-in. In addition to the deposit(s) taken prior to arrival, a pre-authorization amount will be placed on your card at check-in. This is a temporary hold of a specific amount – it is not a charge to your account, but it can create a hold on those funds or against credit availability. We also may charge your card for any damages to the room or premises you or your guests cause. Once your actual incurred charges are posted at check-out, based on your bank, credit card company, or institution’s policy, it can take anywhere from 24 hours to 30 days for the original pre-authorization amount to be removed. It is your responsibility to be aware of how your bank, credit card company, or institution handles all of your transactions, including pre-authorizations. The hotel will not be responsible for any delay in releasing funds, or returning availability or any fees or charges by your bank, credit card company, or institution as a result of your use of a credit or debit card. We are unable to remove pre-authorizations directly through our hotel. We do not accept any third-party billing. This policy applies for all reservations.
Room rates are subject to an 8% New York sales tax, a 5% county rooms tax, and a 12% resort fee. Room rates and taxes are subject to change without notice. Please note that a 3 night stay minimums may apply to peak weekends.
As of January 1, 2017, Lake Placid Lodge will be accepting children of all ages. Children under 12 will not be permitted to stay in the Main Lodge rooms and suites, but will now be welcome in the Lakeside Buildings and Private Cabins.
Lake Placid Lodge welcomes well-mannered dogs 30 lbs. or less. Guests bringing dogs must have them leashed at all times when outside of the cabin and will be charged a non-refundable fee of $100 per night, per dog; maximum of two dogs per room. Room type and location restrictions may apply, including the restaurant and bar. The dog-friendly rooms are restricted to our one- and two-bedroom cabins. Our main lodge rooms, Overlook Rooms, and Lakeside Suites do not allow dogs. Guests will be responsible for any property damage inadvertently caused by their dogs. Housekeeping service during your stay should be arranged either when you and your dog are not in the cabin, or if you are, the dog must be leashed or crated.
Certified service dogs that provide assistance to individuals with disabilities are welcome at the hotel and are not subject to the policies and restrictions described above.
12% of total accommodations is assessed as a resort fee and provides guests with:
- Stocked in-room refrigerator complete with drinks, snacks and treats
- Shuttle service to local venues
- Nightly bonfire and s’mores supplies
- Champagne at check-in
- Concierge services
- Wireless internet
- Local/long distance calls
- Arrival wine for two
- New York Times & Wall Street Journal
- Maintenance and set up of in-room fireplace
- Coffee in room
- Seasonal activites including Birds of Prey, cross country skiing, bicycles, snow shoes, kayaks, canoes, electric boats, standup paddle boards, and Hacker-Craft boat tours of the lake.