Policies & Guidelines
GUARANTEE / CANCELLATION POLICY:
Full deposit due 14 days prior to arrival. If you cancel after 4pm inside of 14 days prior to arrival the full deposit will be forfeited. For stays during holidays and special events a full deposit is due 30 days prior to arrival. If you cancel 30 days prior to arrival the full deposit will be forfeited.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the rates or details of the reservation contains or resulted from a mistake or error. Advance reservations for Dining, Spa and Golf must be made directly with each outlet after confirming your Room Package Reservation. All packages exclude taxes, resort fee and gratuities. Wifi and Parking are included in the room rate.
The Resort at Longboat Key Club is a non-smoking Resort. Smoking is allowed in designated areas only.
Check-in: 4pm –
Pet policy – Pets are not allowed at the resort.
Rollaway Beds are available upon request at $30 USD per day.
For guests traveling with babies, the resort offers Pack ‘N Plays, as cribs are not readily available onsite. To reserve a crib for your stay, you may contact ABC Rentals at https://www.abcbabyrental.com/ 941-929-1850.
Rates are subject to change.
CREDIT AND DEBIT CARD POLICY
The credit or debit card used for booking must be the same card presented for payment along with a valid photo ID upon check-in. In addition to the deposit(s) taken prior to arrival, a pre-authorization amount will be placed on your card at check-in. This is a temporary hold of a specific amount – it is not a charge to your account, but it can create a hold on those funds or against credit availability. We also may charge your card for any damages to the room or premises you or your guests cause. Once your actual incurred charges are posted at check-out, based on your bank, credit card company, or institution’s policy, it can take anywhere from 24 hours to 30 days for the original pre-authorization amount to be removed. It is your responsibility to be aware of how your bank, credit card company, or institution handles all of your transactions, including pre-authorizations. The hotel will not be responsible for any delay in releasing funds, or returning availability or any fees or charges by your bank, credit card company, or institution as a result of your use of a credit or debit card. We are unable to remove pre-authorizations directly through our hotel. We do not accept any third-party billing. This policy applies for all reservations.
The daily resort fee entitles you to:
- Unlimited Local and Toll-free calls
- On-property Transportation to resort amenities
- Use of Two Beach Lounge Chairs, Four for Two-bedroom suites (Umbrellas not included, charges apply)
- Poolside Loungers upon availability
- Access to lobby computers and Notary services
- In-room Coffee*
- In-room Bottled Water*
- Included access to resort and private club facilities including fitness center, tennis courts, golf driving range, beach, poolside lockers, changing rooms, and showers
- Access to bicycles, tennis and pickleball instruction, pickleball reservations for hotel guests, golf instruction, golf courses, fitness classes, and spa (based on availability, charges apply)
Daily resort fee $40 ($50 two-bedroom suite) plus 13% tax.Subject to change without notice. No portion of the resort fee constitutes a gratuity, and no portion goes to any resort associate.
*Limits may apply